Privacy Policy

1. Introduction

Bitfun ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bitfun.ai (the "Site") and use our mobile application (the "App").

Note on Site Usage: This Site is primarily used for providing information about our services and collecting newsletter subscriptions. Actual service provision and user account management occur exclusively within the Bitfun mobile application.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our Service.

A. Information Provided by You

• Account Data: When you register via the App, we collect your email address, password (hashed), and profile settings.
• API Credentials: To enable automated trading, you provide API keys and secrets from your cryptocurrency exchange. These are encrypted at rest using industry-standard protocols.
• Newsletter Subscription: If you sign up via the Site, we collect your email address.
• Communications: We collect records of your correspondence if you contact our support team.

B. Automatically Collected Information

• Device Information: We collect information about the device you use to access the App, including hardware model, operating system, and unique device identifiers.
• Log Data: Our servers automatically record information about your use of the Service, such as IP address, access times, and pages viewed.
• Trading History: We store metadata related to the trades executed via our platform for your review and for system optimization.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our automated trading and DCA services.
• To process transactions and send related information, including confirmations and updates.
• To send you technical notices, security alerts, and support messages.
• To respond to your comments and questions and provide customer service.
• To communicate with you about products, services, offers, and events offered by Bitfun (if you opted into our newsletter).
• To monitor and analyze trends, usage, and activities in connection with our Service.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Security

We take the security of your data seriously. We implement a variety of administrative, technical, and physical security measures to protect your personal information.

• Encryption: API keys and secrets are encrypted using robust encryption standards before being stored.
• Access Control: Access to sensitive data is strictly limited to authorized personnel who require it for service maintenance.
• Mandatory Non-Withdrawal: We advise all users to never enable "Withdrawal" permissions on API keys shared with Bitfun. Our system is designed to only require "Trade" and "View" permissions.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, email delivery).
• For Legal Reasons: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• Business Transfers: Information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. International Data Transfers

Bitfun is a global service. Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Service, you consent to this transfer.

7. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Correction: You can update or correct your account information directly within the App.
• Deletion:

  You can request that we delete your account and associated data, subject to certain legal obligations.

  How to request data deletion:

  To facilitate this, you may submit a deletion request via our dedicated support bot on Telegram: @bitfun_supportbot

  Once requested, our support team will guide you through the process and assist you with your data removal requirements.

• Opt-out: You can unsubscribe from our newsletter at any time by following the instructions in the emails.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. In the App, we may provide a more prominent notice for significant changes.